Frequently Asked Questions

ABC is a division of New Leaf Solutions, providing specialized social services focused on benefits counseling and claims representation. Our services include assisting with benefit applications, guiding clients through the intricacies of benefit rules and regulations, and advising on employment while receiving benefits.

We are currently vendored with North Bay Regional Center and Westside Regional Center. If you or someone you know is a client of these regional centers, our services are available to you. We will be partnering with additional regional centers in the near future.

All of our counselors receive specialized training including CWIC Certification (or equivalent), SSA Benefits Planning training, and ongoing professional development to stay current with policy changes.

We are open Monday through Friday, 8:30 AM to 5:00 PM. We can accommodate evening or weekend appointments by request.

The first step is to ask your Regional Center service coordinator to authorize our services. Once authorized, we'll schedule an intake appointment to learn about your situation and begin building your personalized benefits plan.

Our services are funded through Regional Center authorization, so there is typically no direct cost to eligible participants.

It's helpful to bring any recent letters or notices from Social Security, information about your current income or employment, and any questions you've been wanting to ask. Don't worry if you don't have everything — we'll figure it out together.